Business Operating System For MSMEs

Everything Your Business Needs To Run Smoothly.

From Task Management and SOPs to Attendance, Reporting, Accountability, and Team Execution — OptiFlow OS brings every operational process into one unified platform built for Indian MSMEs.

Built For MSMEs Fast Deployment Easy Adoption Process Driven Operations
OptiFlow
OS
Tasks
Checklists
Attendance
SOPs
Reports
Worklists
Leaves
Training

Never Lose Track Of Work Again.

Tasks get forgotten in WhatsApp and verbal communication. OptiFlow gives every task an owner, a deadline, and a verifiable outcome.

The Problem: "Did you do what I asked?" is the most repeated question in MSMEs. Verbal task assignment has zero traceability.

WWHWE Framework

What, Who, How, When, Evidence — every task has a complete brief at creation.

Priority & Due Dates

Urgent, High, Medium, Low — sort and filter by what matters now.

Evidence Uploads

Photos, PDFs, screenshots — proof of completion attached to every task.

Verification Workflow

Captain approves or rejects each task before it's counted as done.

Clear Ownership
Faster Execution
Better Accountability
Zero Follow-Ups
142
Active Tasks
28
Done Today
94%
On-Time
TaskOwnerDueStatus
QC inspection — Line 3Ramesh K.TodayDone
Update SOP v2.1Priya M.TomorrowDone
Vendor dispatch — Order #482Anil S.Jun 26Pending
Attendance reconciliationDeepa R.TodayPending

Stop chasing people for updates. Start seeing exactly what's done.

See Task Management Live

Build Consistency Into Daily Operations.

Recurring work shouldn't need to be remembered. Checklists turn daily discipline into automatic habits.

18
Active Checklists
98%
Adherence
847
Checks This Week
ChecklistDeptFrequencyDone
Shop floor opening checklistProductionDaily
Machine maintenance — Line 1MaintenanceWeekly
Dispatch quality gateLogisticsDaily
Month-end inventory checkWarehouseMonthly
The Problem: A production manager forgets the morning QC checklist. By noon, 3 hours of defective output has been produced. Cost: ?12,000+ in material waste.

Daily / Weekly / Monthly

Checklists auto-generate on schedule. No one needs to remember to start them.

Verification Gates

Every checklist item must be confirmed. Supervisor sees gaps in real time.

Completion Tracking

Visual dashboards show which departments are compliant and which are slipping.

Recurring Tasks

Link checklists to recurring tasks — each morning's checklist creates real tracked work.

Reduced Errors
Process Compliance
Operational Discipline

Turn daily discipline into automatic systems. Zero manual reminders.

Explore Checklists

Turn Every Assignment Into Accountability.

Delegation without verification is just hope. OptiFlow's Delegation Engine closes the loop — assign, execute, verify, report.

Create
Captain assigns task with deadline + evidence requirement
Assign Doer
Task appears in doer's worklist with full context
Verify
Captain approves or rejects based on evidence uploaded
Report
Completion rate visible in real-time dashboard

Delegation Tracker

Every delegated task has a status: Assigned, In Progress, Submitted, Verified, or Escalated. No task disappears into a black hole.

Verification Queue

Captains see all tasks awaiting verification in one queue. Approve or reject with one click. Evidence is right there.

Ownership Tracking

Reports show who completed what, on time vs late, verified vs rejected. Accountability becomes data, not opinion.

Delegation without verification is hope. OptiFlow closes every loop.

See Delegation In Action

One Place For Every Task.

No more searching WhatsApp, Excel, and memory. The unified Worklist shows every task, checklist, approval, and alert in one screen.

The Problem: A doer has tasks in 4 different WhatsApp groups, 2 Excel sheets, and the owner's verbal instructions. Half get forgotten by lunch.

Tasks

Assigned with priority, due date, evidence requirements

Checklists

Daily and recurring — auto-generated, time-bound

Approvals

Leave requests, purchase approvals, SOP changes

Reduced Context Switching
Single Source Of Truth
Improved Productivity
TypeItemDeadlinePriority
TaskQC report — Order #921Today 4PMHigh
ChecklistOpening checklistToday 9AMDone
ApprovalLeave — Sanjay T.TomorrowMedium
TaskDispatch schedule updateToday 6PMHigh

One screen. Every piece of work. Zero confusion.

Try Worklists Demo

Attendance Built For Real Operations.

GPS-based attendance for field and on-site teams. Selfie verification. Shift tracking. All in one dashboard that HR actually trusts.

47
Present
6
On Leave
2
Late
EmployeeShiftCheck-InLocation
Rajesh P.Morning8:52 AMOn-site
Meena S.Morning9:03 AMOn-site
Vikram D.General9:58 AMWFH
Anita K.EveningNot yet
The Problem: "How many people actually came to work today?" — a question the owner shouldn't need to ask 3 people to answer.

GPS Attendance

Field staff punch in from client locations. Geo-tagged, verifiable.

Selfie Verification

Photo check-in confirms the right person is at the right place.

Shift Tracking

Morning, general, evening, night — auto-assigned, auto-tracked.

Payroll-Ready Reports

Present, absent, late, overtime — exported for payroll in one click.

Accurate Records
Zero Buddy Punching
Payroll Accuracy

Know who showed up, who didn't, and where — in real time.

Explore Attendance

Leave Management Without Work Stoppage.

When someone takes leave, their tasks don't disappear. OptiFlow's Buddy System automatically reassigns work so operations continue uninterrupted.

The Problem: A key operator takes leave. No one knows which checklist they were running. Three tasks stall. Production loses 2 hours of line time.

Buddy Assignment

When leave is approved, active tasks auto-reassign to the designated buddy. No gap.

Leave Calendar

Whole team visible — managers plan around absence, not react to it.

Approval Workflow

Apply → Manager approves → Buddy notified → Tasks reassigned. One flow.

History & Analytics

Leave patterns per department. Plan hiring and shift adjustments with data.

Zero Work Loss
Business Continuity
Better Planning
ST
Sanjay Tiwari → Ruchi Mehta
3 active tasks reassigned
Done
TaskReassigned ToStatus
QC — Batch #T-482Ruchi MehtaDone
Checklist — shop floorRuchi MehtaPending
Vendor follow-up — ABCRuchi MehtaPending

Leave shouldn't mean lost work. Keep every task moving.

See Leave Management

Capture Knowledge. Scale Consistency.

When your best operator leaves, does the process leave with them? The SOP Library captures institutional knowledge so every new hire operates at your best person's standard.

47
SOPs Published
12
Departments
v2.4
Latest Version
SOPDeptVersionAck'd
Machine startup — Line 1Productionv2.418/18
Dispatch quality gateLogisticsv1.812/12
Purchase approval flowAdminv3.114/16
New hire onboardingHRv2.06/6
The Problem: "Only Rajesh knows how to set up Line 3." Rajesh takes a sick day. Line 3 runs at 60% capacity because no one else has the process documented.

SOP Library

Central repository searchable by department, keyword, or linked task. No more dusty binders.

Version Control

Every edit is tracked. v1.0, v1.1, v2.0 — full history, no confusion about "which version is current."

Task-SOP Linking

Tasks auto-link to the SOP the doer needs to follow. Training happens at the moment of work.

Acknowledgement Tracking

Track who has read and acknowledged each SOP version. Prove compliance.

Knowledge Retention
Faster Training
Standardised Operations

Don't lose decades of experience when your best people leave.

Explore SOP Library

Train Teams At Scale.

Courses, quizzes, certifications, and progress tracking — built into the same platform your team already uses every day.

Courses

Create structured training modules with text, images, videos, and attachments. Assign to individuals or entire departments.

Quizzes & Certifications

Test understanding after each module. Certifications prove competency — essential for compliance-heavy industries.

Progress Tracking

Who completed training? Who hasn't? Department-wise completion rates. Audit-ready reports.

Build a learning culture — not just a training calendar.

See Training Module

No More Lost Requests.

IT issues, facility repairs, purchase requests, HR queries — all in one ticketing system with department routing, priority levels, and resolution tracking.

Ticket Creation

Anyone can raise a ticket. Auto-routed to the right department. No more "I told someone about this."

Status Tracking

Open, In Progress, Resolved, Closed. Every ticket has an owner and an SLA. Nothing disappears into a WhatsApp group.

Resolution Analytics

Average resolution time, tickets per department, recurring issues. Fix root causes, not just symptoms.

Every request tracked. Every resolution measured.

Explore Helpdesk

Turn Activity Into Insight.

Task completion rates, attendance trends, department performance, SOP adherence — every metric you need to run a data-driven MSME.

92%
Task Completion
87%
On-Time Delivery
100%
Audit Compliance
₹3.2L
Cost Saved (Q2)

Daily Task Reports

What was assigned, completed, delayed, escalated — per person, per department. Exportable.

Attendance & Leave Analytics

Monthly attendance patterns, leave trends, overtime hours. Plan staffing with real data.

Performance Dashboards

Compare departments, identify bottlenecks, celebrate top performers. Data-driven management, not gut feel.

Stop guessing. Start measuring.

See Reports Live

The Right Information At The Right Time.

Task alerts, approval requests, checklist reminders, leave notifications — multi-channel delivery keeps everyone aligned without the noise.

Task Alerts

New task assigned, deadline approaching, task overdue — relevant alerts to the right person, not the whole company.

Approval Requests

Manager gets an alert when a leave or purchase request needs sign-off. One tap to approve or reject.

System Updates

SOP updated, training assigned, checklist auto-generated — automated notifications keep adoption high.

Notifications that inform, not overwhelm.

See Notification System

Run Operations From Anywhere.

Full-featured mobile experience built for owners, managers, and field staff who need to act on the go — not just a scaled-down web view.

Task Updates

Mark tasks done, upload evidence, comment — all from phone

GPS Attendance

Field staff punch in from client sites with geo-tagging

Approvals On-The-Go

Approve leave, verify tasks, check reports from anywhere

On-The-Go Visibility
Remote Management
Faster Response
My Tasks — Today
Attendance
Punched in at 8:52 AM

Your operations, in your pocket. Cross-device, always synced.

See Mobile Experience

Ready To See Every Feature In Action?

Discover how OptiFlow helps MSMEs improve accountability, visibility, productivity, and growth through one powerful operating system.

MSME Focused Fast Deployment Easy Adoption Dedicated Support